gb99 Frequently Asked Questions

To deposit via bKash on gb99, log in to your account, navigate to the cashier or deposit section, and select bKash as your payment method. You will be shown a gb99 bKash merchant number and a reference code. Open your bKash app, send the exact deposit amount to that number using the reference code provided, then confirm the transaction in your gb99 account. Deposits are typically credited within a few minutes.

bKash deposits on gb99 are usually credited to your account balance within 5 to 15 minutes of a successful bKash transaction. During peak hours or if there is a network delay on the bKash side, processing may occasionally take up to 30 minutes. If your deposit has not appeared after 30 minutes, contact gb99 support with your bKash transaction ID and the amount sent.

Yes — gb99 accepts deposits via Nagad, Rocket and Upay in addition to bKash. The process is the same for all mobile money methods: select your preferred provider in the gb99 cashier, use the merchant number and reference code displayed, complete the transfer from your mobile wallet app, and confirm in your account. All mobile money deposits are processed in Bangladeshi Taka (BDT).

The minimum deposit on gb99 varies slightly by payment method but is generally set at ৳200 BDT for mobile money options such as bKash, Nagad and Rocket. For USDT (Tether) crypto deposits, a minimum equivalent applies. The exact current minimums are displayed in the gb99 cashier when you select your preferred deposit method.

The minimum withdrawal amount on gb99 is ৳500 BDT for mobile money withdrawals via bKash, Nagad and Rocket. For USDT withdrawals, a minimum equivalent in crypto applies. Withdrawals below the minimum threshold cannot be processed. Make sure your account has completed KYC verification before submitting your first withdrawal request — unverified accounts cannot process cashouts.

Withdrawals to bKash from gb99 are typically processed within 1 to 4 hours during business hours. In most cases the funds arrive in your bKash wallet within a few hours of approval. Withdrawals submitted late at night or on public holidays may take slightly longer. If your withdrawal has not arrived within 24 hours, contact gb99 support with your withdrawal reference number.

gb99 does not charge platform fees for standard deposits or withdrawals. However, your mobile money provider (such as bKash or Nagad) may apply their own transaction charges when sending funds. For USDT transfers, standard blockchain network fees apply on the sender's side. Always check your wallet provider's fee schedule before initiating a transaction.

gb99 offers a welcome bonus to newly registered players on their first qualifying deposit. The exact bonus percentage, maximum bonus amount in BDT, and any minimum deposit requirement are displayed on the promotions page within your gb99 account. Welcome bonuses are subject to wagering requirements — read the bonus terms carefully before opting in to understand how to release the bonus funds as real cash.

A wagering requirement (also called a rollover or playthrough requirement) on gb99 means you must bet a specified multiple of the bonus amount before the bonus funds can be converted to withdrawable cash. For example, a ৳1,000 bonus with a 20x wagering requirement means you need to place ৳20,000 in total qualifying bets before requesting a withdrawal of bonus-derived winnings.

Free spins on gb99 are awarded as part of specific deposit promotions or loyalty rewards. When free spins are added to your account, they will appear in the eligible slot game automatically or in your bonus wallet section. Free spins are typically valid for a limited number of days and any winnings generated may be subject to a wagering requirement before withdrawal.

gb99 rewards regular players through an ongoing loyalty programme that grants points for real-money bets placed across all game categories. Accumulated points can be exchanged for bonus credits, free spins or deposit match rewards. Active players may be invited to a VIP tier with personalised promotions, higher withdrawal limits and a dedicated account manager. Check the promotions section of your gb99 account for current loyalty programme details.