gb99 Privacy Policy

Introduction

This Privacy Policy ("Policy") describes how gb99 ("we", "us", "the Platform") collects, uses, stores, and protects the personal data of individuals ("you", "the Player", "the User") who visit, register on, or use any service available at gb99.cam and any associated sub-domains. It forms part of the overall agreement between gb99 and its users, alongside the Terms & Conditions and Responsible Gaming Policy.

By accessing gb99 or completing the account registration process, you confirm that you have read this Policy in full and that you consent to the collection and use of your personal data as described herein. If you do not agree with any part of this Policy, you should discontinue use of the platform immediately.

Who We Are

gb99 is an online casino and sports betting platform operated for the Bangladesh market and accessible at gb99.cam. For the purposes of this Policy, gb99 acts as the data controller — meaning gb99 determines the purposes and means of processing your personal data. If you have any questions about how your data is handled, you may contact the gb99 support team at the email address provided in the footer of this page.

Data We Collect

gb99 collects personal data through several channels, including direct registration forms, payment processing, gameplay activity and automatic technical collection. The categories of data we collect are detailed in the table below:

How We Use Your Data

gb99 uses your personal data for the following purposes:

• Account Management: To create and maintain your gb99 account, verify your identity, process deposits and withdrawals, and communicate account-related information to you.
• Service Delivery: To provide access to the casino, sports betting, slots, Teen Patti and other games available on the platform.
• Payment Processing: To facilitate transactions via bKash, Nagad, Rocket, Upay, Visa, Mastercard and USDT, and to reconcile payment records.
• Fraud Prevention & Security: To detect, investigate and prevent fraudulent activity, account takeovers, money laundering, bonus abuse and other prohibited conduct.
• Regulatory Compliance: To fulfil any applicable know-your-customer (KYC), anti-money-laundering (AML) or identity verification obligations.
• Responsible Gaming: To monitor betting patterns that may indicate problematic gambling behaviour and to enforce self-exclusion or deposit limit requests made by players.
• Platform Improvement: To analyse usage patterns, improve site performance, test new features and personalise the player experience.
• Customer Support: To respond to queries, process complaints and maintain support records.
• Marketing Communications: To send promotional offers, bonus notifications and platform updates to players who have opted in to receive such communications. Players may opt out at any time by contacting support.

Legal Basis for Processing

gb99 processes personal data on one or more of the following legal bases:

• Contractual Necessity: Processing required to fulfil the agreement between gb99 and the registered player — including account creation, payment processing and service delivery.
• Legitimate Interests: Processing necessary for gb99's legitimate business interests, including fraud prevention, platform security, and improving service quality, provided those interests are not overridden by your privacy rights.
• Legal Obligation: Processing required to comply with applicable legal requirements, including identity verification and anti-money-laundering obligations.
• Consent: Where gb99 relies on your consent as the legal basis (e.g., for marketing communications or non-essential cookies), you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

Data Sharing & Third Parties

gb99 does not sell, rent or trade your personal data to third parties for commercial purposes. However, we may share your data with trusted third parties where necessary for the operation of the platform, subject to appropriate confidentiality and data-protection obligations:

• Payment Processors: bKash, Nagad, Rocket, Upay and other payment partners receive the minimum data necessary to process your financial transactions. These providers operate under their own privacy policies and security frameworks.
• Identity Verification Partners: Third-party KYC and AML service providers may receive identity documents submitted during account verification for the purpose of confirming player identity and age.
• Technology & Platform Providers: Game studios (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming and others) and platform infrastructure providers may receive session and gameplay data necessary to deliver their services within gb99.
• Fraud Prevention Services: Specialist fraud-detection and risk-management providers may receive technical and behavioural data (e.g., IP address, device fingerprint) to assist in identifying and preventing fraudulent activity.
• Legal & Regulatory Authorities: gb99 may disclose personal data to law enforcement, regulatory bodies or other government authorities where required to do so by law or in response to a valid legal request.

Cookies & Tracking

gb99 uses cookies and similar tracking technologies to operate and improve the platform. The types of cookies used on gb99 include:

• Essential Cookies: Required for the platform to function correctly, including maintaining your logged-in session, remembering your preferences and enabling secure payment processes. These cookies cannot be disabled without significantly impairing platform functionality.
• Analytics Cookies: Used to collect aggregated, anonymised data about how visitors use the platform — including which pages are visited most frequently and where users encounter errors. This data helps gb99 improve site performance and usability.
• Security Cookies: Used to detect and prevent fraudulent activity, including unusual login patterns and bot behaviour.

You may configure your browser to block or delete cookies. However, disabling essential cookies may prevent certain features of the gb99 platform from functioning correctly, including the ability to log in and use the cashier. gb99 does not use third-party advertising cookies or cross-site tracking technologies for the purpose of serving targeted advertisements.

Data Retention

gb99 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following general retention principles apply:

• Account data (identity, contact and financial records) is retained for the duration of the account relationship and for a minimum period of five years following account closure, in order to comply with anti-money-laundering record-keeping obligations.
• Transaction records are retained for a minimum of five years from the date of the transaction.
• Support communications are retained for a minimum of two years from the date of the interaction.
• Technical and usage data (session logs, IP address records) is typically retained for a period of 12 to 24 months and then anonymised or deleted.

When personal data is no longer required and there is no legal obligation to retain it, gb99 securely deletes or anonymises it in accordance with industry-standard data destruction practices.

Your Rights

As a registered gb99 player, you have the following rights with respect to your personal data. To exercise any of these rights, please contact the gb99 support team at the address listed in the footer:

• Right of Access: You have the right to request a copy of the personal data that gb99 holds about you.
• Right to Rectification: You have the right to request that inaccurate or incomplete personal data be corrected or updated.
• Right to Erasure: You have the right to request the deletion of your personal data, subject to any overriding legal or regulatory retention obligations.
• Right to Restrict Processing: You have the right to request that gb99 temporarily restricts the processing of your data in certain circumstances — for example, while the accuracy of data is being disputed.
• Right to Data Portability: Where processing is based on your consent or a contract, you have the right to receive a structured, commonly used copy of your data that you can transfer to another service provider.
• Right to Withdraw Consent: Where gb99 relies on your consent as the basis for processing (e.g., marketing emails), you may withdraw that consent at any time by contacting support or using the unsubscribe option in any marketing communication.
• Right to Object: You have the right to object to processing based on legitimate interests, including any profiling carried out for that purpose, unless gb99 can demonstrate compelling legitimate grounds that override your interests.

gb99 will respond to all valid data rights requests within a reasonable timeframe. In some cases, gb99 may need to verify your identity before processing a request.

Children's Privacy

The gb99 platform is strictly intended for adults aged 18 and over. gb99 does not knowingly collect personal data from individuals under the age of 18. If gb99 becomes aware that personal data has been collected from a person under 18, that data will be deleted immediately and the associated account suspended pending investigation.

If you are a parent or guardian and believe that your child has registered on gb99 or provided personal data to the platform, please contact support immediately so that the matter can be resolved without delay.

Security Measures

gb99 takes the security of your personal data seriously and has implemented a range of technical and organisational measures designed to protect it from unauthorised access, disclosure, alteration or destruction:

• 256-Bit SSL Encryption: All data transmitted between your device and the gb99 platform is encrypted using industry-standard TLS/SSL protocols.
• Hashed Password Storage: Account passwords are never stored in plain text. They are cryptographically hashed using secure algorithms before being stored.
• Session Security: Player sessions are monitored for anomalies. Suspicious login attempts trigger automatic security checks and may result in temporary account holds pending verification.
• Access Controls: Access to personal data within gb99's operational systems is restricted to authorised personnel on a need-to-know basis. All staff with data access are bound by confidentiality obligations.
• Regular Security Reviews: gb99's security infrastructure is reviewed periodically to identify and address potential vulnerabilities.

While gb99 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. Players are encouraged to use strong, unique passwords and to notify gb99 immediately if they suspect any unauthorised access to their account.

Changes to This Policy

gb99 reserves the right to update or amend this Privacy Policy at any time. When material changes are made, registered players will be notified via the email address on their account or through a prominent notice published on the platform. The "Last Updated" date displayed at the top of this document will reflect the date of the most recent revision.

Continued use of the gb99 platform following the publication of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with the changes, you should cease using the platform and contact support to close your account and request deletion of your data.

Contact Us

If you have any questions, concerns or requests relating to this Privacy Policy or the way in which gb99 handles your personal data, please contact the gb99 support team. Contact details are available in the footer of every page on the platform.

For data rights requests (access, rectification, erasure, portability or objection), please include your registered account username and a clear description of your request. gb99 aims to acknowledge all privacy-related enquiries within 5 business days and to resolve them within 30 days.