gb99 believes that gambling should always be an enjoyable pastime — never a source of stress, financial harm or personal crisis. This page outlines the tools, limits and support options available to every registered player on the platform.
At gb99, responsible gaming is not a checkbox — it is a core part of how the platform is built and operated. Every registered player in Bangladesh has access to a full suite of self-management tools designed to keep gambling entertaining and within personal boundaries. Whether you play cricket betting, slots, Teen Patti or live casino games, gb99 wants to make sure the experience stays positive.
Set daily, weekly or monthly deposit limits on your gb99 account to control how much you fund your balance over any given period. Once a limit is set, it takes effect immediately and cannot be increased for 24 hours — giving you time to reconsider.
gb99 can notify you when you have been playing for a set amount of time. Regular session reminders help you stay aware of how long you have been on the platform, so time does not pass unnoticed during a long casino or betting session.
If you feel you need a short break, the gb99 time-out tool lets you pause your account for a period of your choosing — from 24 hours up to 6 weeks. During a time-out, you cannot log in, place bets or make deposits until the period expires.
For players who feel they need a longer break, gb99 offers self-exclusion for periods of 6 months, 1 year or permanently. Self-exclusion is a firm commitment — reactivation requires cooling-off periods and identity re-verification.
Alongside deposit limits, gb99 allows you to set a maximum loss threshold over a defined period. If your net losses reach the limit you have chosen, further betting is paused until the next period begins or you contact support to review.
The gb99 support team is available around the clock to help with responsible gaming requests. Whether you want to activate a limit, request exclusion, or simply talk through a concern, reach out to the team at any time via the contact details on this site.
Protecting minors from exposure to gambling is a non-negotiable priority for gb99. The platform enforces strict age verification at multiple stages of the player journey.
All new players must confirm they are aged 18 or older when creating a gb99 account. Providing a false declaration of age is a serious breach of the Terms & Conditions and will result in immediate account closure.
Before a first withdrawal is processed, gb99 requires players to complete a Know Your Customer (KYC) check. This involves submitting a valid government-issued ID — such as a National Identity Card or passport — that confirms both identity and date of birth.
gb99 monitors account activity for behavioural signals that may indicate underage access. Any account where age cannot be confirmed will be suspended pending documentary evidence of eligibility.
If you are a parent or guardian and are concerned that a minor in your household has accessed gb99, please contact support immediately. gb99 will act on all such reports promptly and will not process any winnings from an underage account.
Problem gambling can develop gradually and is often difficult to recognise from the inside. gb99 encourages all players to review these warning signs honestly. If several of these situations feel familiar, it may be time to use the platform's responsible gaming tools or seek external support.
Ask yourself these questions honestly. If you answer "yes" to two or more, we recommend reviewing your gambling habits and considering one of the tools available on gb99.
Reflect on your gambling activity over the past 30 days.
Responsible gaming tools on gb99 are accessible directly through your account. Here is a step-by-step guide to setting limits or requesting exclusion.
Access your gb99 account using your registered username and password via the gb99 Login page.
Go to your profile or account settings panel. Look for the "Responsible Gaming" or "Player Safety" section within the settings menu.
Select from deposit limits, loss limits, session reminders, time-out or self-exclusion. Each option has a dedicated configuration screen with clear English instructions.
Review the details of the limit or exclusion period you have chosen and confirm. Limits take effect immediately. Increases to limits include a mandatory 24-hour cooling-off period.
If you cannot locate the responsible gaming tools in your account, or if you need to request an immediate self-exclusion, contact the gb99 support team at [email protected] and the team will action your request without delay.
Understanding responsible gambling in a broader context helps players make informed choices. The sections below cover some frequently raised topics.
Gambling should always be funded from disposable income — money left over after all essential expenses such as rent, utilities, food, transport and family commitments have been covered. gb99 strongly advises against borrowing money, using credit, or liquidating savings to fund gambling activity.
Problem gambling rarely affects only the individual player. Family members, partners and close friends in Dhaka, Chittagong, Sylhet and across Bangladesh can also experience stress and financial hardship as a result. If someone you care about has raised concerns about your gambling, take those concerns seriously.
Equally, if you are concerned about a family member's gambling behaviour, encourage them to contact gb99 support directly — we can work with you and the account holder to explore options.
All casino games and sports betting markets at gb99 involve an element of chance. The house edge means that, over the long run, the platform retains a statistical advantage across all game types. Gambling should never be viewed as a reliable or consistent source of income.
gb99 is designed to be enjoyed responsibly. Explore our games at your own pace, review the FAQ for more information, or log in to manage your account limits today.